Credit recovery for small and medium-sized enterprises


Credit Group Italia is a Credit Collection Agency based in Milan, operating throughout the national territory.

Recovering a credit can be really complicated, not only due to the time lost in the payment reminder to often unavailable debtors, but above all due to the need to identify the appropriate professionals who know how to extricate themselves in the maze of the law and related procedures .

Credit Group Italia, based in the municipality of Milan but active throughout Italy, carries out debt collection activities thanks to a team of lawyers and experts in the sector. The experience gained in the Lombard capital then developed throughout the Lombardy region and throughout the country, offering a credit recovery service suited to the difficult and complex market situation. Credit Group Italia is one of the most quoted debt collection agencies in the sector, working alongside private companies as a global consultant for credit collection, carrying out the tortuous and complex task of collecting the debtor’s personal data, thus identifying the most appropriate and convenient strategy for businesses.

The effectiveness of debt collection arises from the advice provided by a team of highly specialized lawyers and professionals in the sector, from the study of the most appropriate operational strategy to the procedures for the injunction and subsequent enforcement actions. With the intervention of the bailiff and with all the enforcement procedures recognized by the law, the definitive solution of the case is reached in a timely manner. Credit Group Italia is always able to evaluate which is the best procedure to fully satisfy the needs of its customers.

What is the procedure for obtaining Debt Collection?

To obtain the payment of uncollected sums of money, the use of professionals in credit recovery is often the best solution to bring liquidity back into the coffers of a company. The recovery activity starts from an accurate analysis of the documents relating to the credit title and from the study of the debtor’s financial situation (including the investigation on current accounts) to immediately activate the out-of-court recovery procedure or, in more complex cases, moving on to judicial procedures. The steps of the procedure:

  • Request for payment from the debtor by filing a formal notice, by sending a registered letter or certified e-mail, payment within a set maximum term.
  • If the formal notice does not lead to collection, the creditor who does not have an enforceable title (check or bill) will go to the lawyers who will present an appeal to the judge for an injunction.
  • If even with the injunction decree no resolutive results are obtained, the last step will be to resort to the attachment of the debtor’s assets (the seized assets can be of two types: movable and real estate) which can be used to recover your credit.

Always find the right consultant

Today, debt collection companies must face an extraordinary emergency situation that has led companies and credit institutions to counter the growth of Non-Performing Loans. In summary, these are non-performing loans, therefore with significantly low average repayment performances, requiring the choice of high added value strategies in order to improve credit management. Credit recovery in Italy, in particular the commercial one, in fact involves the majority of SMEs, with unpaid invoices that accumulate over time and require targeted recovery action adapted to the various specific cases.

In addition to the recovery practices related to debts attributable to private subjects, a credit recovery agency is also involved in the protection and recovery of the credit owed by the Public Administration which, as is known, has extremely long payment times . It is necessary to rely on highly specialized debt collection companies in order to obtain quick and concrete results even in out-of-court debt recovery actions. ” always identify the credit recovery action that is strategically more valid and effective, quickly creating a net improvement in the company’s cash flow.

Rely on debt collection experts

Out-of-court debt collection

Let’s clarify the differences between out-of-court credit recovery and judicial credit recovery in order to promptly identify which is the most appropriate path to take and pursue. Let’s start from the so-called “good-natured path” or from extrajudicial credit recovery, through which the process of recovering unpaid credits takes place in the first instance through the search for asset data relating to companies and / or individuals.

The investigative analysis aimed at debt recovery is based on tracing the debtor’s domicile and related sources of income, on commercial and financial information of various kinds and origins, on data relating to credit institutions where the debtor owns the current account and / or savings book and also on real estate properties and vehicle names. Debt collection activities, whether extrajudicial or judicial, must always be carried out by experienced professionals, therefore by consolidated and accredited debt collection companies able to offer high added value services.

If the first phase of the out-of-court recovery does not lead to a definitive resolution of the pending, we will proceed to the formal notice by registered letter with return receipt or certified e-mail, through which the debtor will warn the respect of the terms of payment imposed warning the itself regarding the possibility that the creditor proceeds with the procedure relating to judicial proceedings without granting further terms of notice.

The second way, therefore, the judicial one, will allow the Judicial Officer in charge of credit recovery, to present himself at the debtor’s domicile and/or at the company offices to proceed with the attachment of the assets.
It is also possible to proceed the attachment of the fifth of the salary and / or pension and of the credits claimed from third parties, of the current accounts, of the means registered with the PRA and finally of the properties in the name of the debtor.

Avoid wasting time

Judicial debt collection

In the event that the extrajudicial phase has again led to the non-payment of his credit, the creditor will be forced to proceed with the judicial phase.

It is important to underline that out-of-court debt collection managed with seriousness and professionalism is certainly the quickest path for the creditor, who will be able to recover a credit in a particularly short time.

However, in the event that it is inevitable to proceed with legal debt recovery, the credit recovery company is authorized to carry out all the relevant actions on behalf of its client, aimed at the complete protection of the interests of the same.

The recovery procedure is articulated and developed in the following ways:

Obtain an enforceable title to be able to initiate forced execution on the debtor’s assets.

Proceed with the injunction which in fact requires the debtor to pay the amount due within ten days.

In the event that the debtor does not fulfill within 10 days, you have the right to ask the bailiff to proceed with the attachment of the assets to recover the sum of your credit.


Among the actions to guarantee the creditor, which fall within the recovery service, there is also the conservation seizure of the debtor’s assets, in the event that it can be presumed and demonstrated that the debtor is attempting to hide and dispose of the seizable assets .

Protect yourself from risk

What does credit collection monitoring consist of?

The situation of commercial credit in Italy highlights a trend that is increasingly difficult and uncomfortable to manage. Companies are no longer able to internally govern the control and management of trade receivables and can no longer bear the financial and temporal charges that the credit recovery activity provides.

Due to an increasingly complex market trend, deferred payment today almost always turns into non-payment, so much so that companies have to ask for the advice of experts in monitoring the collection of their receivables.
Today, a consultant such as the Credit Manager can perform this task, carrying out an accurate analysis of the financial and credit situation of the company, immediately identifying the most appropriate strategy and, if necessary, he can advise on the recovery action in court in order to to fully recover any outstanding invoices.

Choose the experience

What does debt collection consist of?

To reduce business risk and protect liquidity, it is essential to use a debt collection company that has the right skills to obtain payment from the debtor. As a debt collection company, we perform this task by requesting and ordering the payment of outstanding payments on behalf of the principal company, drafting and notifying payment reminders in all their forms.

In the event that the debtor does not make the payment due, we present an appeal to the judge for an injunction and if after the deadline and subsequent requests for payment, the result does not materialize, we take care to activate and follow the procedure to initiate the foreclosure of assets and thus recover the credit through a forced execution.

Learn to manage your credit

What does the Credit Manager’s intervention consist of?

In a scenario like the current one, small and medium-sized enterprises have to deal more and more with an exponential growth of bad payers and, for this reason, they need to collect credits according to a business logic that is based above all on risk prevention. That of the Credit Manager is a new profession that includes a degree in legal and economic subjects. Develop an analytical approach to financial situations and commercial and administrative practices. Its role is to take care of credit management within a company and also to develop a methodology and governance shared with the entire management.

Prevent crisis situations

Management of insolvency procedures

Going more into the specifics of management strategy, a company today needs professionals who are able to deal with recovery procedures when the company is in a situation of financial crisis. It is necessary to have recourse to a consultant in the capacity of judicial commissioner, able to interpret and apply insolvency procedures, supporting the entrepreneur in the difficult and complex phases of crisis management.

Don’t be caught unprepared

Tax deductibility declaration

In order not to get into crisis when it comes time for the tax return, it is important to have a clear idea between tax deductions and tax deductions. For a company we are talking about tax breaks in the event that deductions can be made from business income such as entertainment expenses for promotional or public relations purposes, expenses for company vehicles and charges for new capital goods. In summary, calculated the taxable income, the latter decreases thanks to tax deductions. This also happens for individuals: from the tax base, that is, from the total income, a deductible charge is deducted which in the case of an employee are, by way of example, social security and welfare contributions or expenses for supplementary pensions.

Anticipate = manage

The handling of an outstanding payment

The problem of managing outstanding payments, that is the non-payment of a sum of money, has taken on an unmanageable dimension for many Italian companies. More and more the habit of late payments has become commonplace, so much so that it requires the intervention of specialized credit recovery agencies. If the customer fails to pay the due sums, in order to avoid further waste of time and resources, it is important to rely on accredited professionals who, thanks to their experience and professionalism, can quickly put the debtor in default and in case of repeated non-payment, study the most correct and incisive strategy to define and impose new payment terms that satisfy the creditor party.

Prefer clarity

How to choose the right Credit Advisor?

Companies are increasingly resorting to the figure of the Credit Advisor, a professional who primarily deals with credit recovery but is also an expert in credit products, from personal loans and salary-backed loans to subsidized finance dedicated to companies. Its main activity is to put in place an amicable negotiation with the debtor in order to bring back the customer of his credit, implementing consolidated credit recovery strategies and conduct.
The professionals of the sector in recent years have expanded its field of action, also assuming the role attributable to the credit broker, connecting credit institutions and customers in order to obtain a loan.

But how to find the right consultant in this area too? First of all by choosing a brokerage company that is part of the OAM (Body of Financial Agents and Credit Mediators), capable professionals to identify the best form of financing according to the customer’s needs and above all to prepare, manage and present the often complicated and detailed documentation required by credit institutions to access any form of loan and/or financing.

Trust the experience

If the debt collection file is not workable, we will not take it over

Taking advantage of Credit Group Italia represents an opportunity for companies and individuals who intend to obtain the payment of their credits quickly and want to use a leading debt collection company that acts quickly and reliably. With our specific professionalism and experience, we immediately evaluate, through a preliminary investigation, whether the credit recovery procedure submitted to us is “workable”. This allows us to offer the potential customer a high added value, not taking on those cases that cannot lead to the success of the debt collection activity.

When a non-payment is highlighted, our consultancy and subsequent operations begin promptly by looking for amicable solutions through which debtors can quickly proceed with the related settlement of the outstanding payments. In cases where the amicable payment reminders are not successful, we will proceed with the formal notice by means of a legal notice that formalizes the obligation to pay within a certain period. Faced with more complex situations, debt collection companies must then assist their client in the judicial debt collection, drafting and filing the injunction and then proceeding with all subsequent executive actions.

Recovering or managing credit?
Two aspects of the same coin that companies have to deal with every day. The Legal Team of Credit Group Italia will be able to identify and recognize even the most hidden aspects of your case, to help you quickly obtain the payment of your credits and also to support you in building an adequate company policy, thus avoiding and preventing the risks of a deficiency. unpaid credit strategy and management.

Ebook to say enough to unpaid credits

Thanks to the ebook “Stop unpaid credits. Practical guide for companies “ it is possible to have a complete and timely overview of credit recovery, always available at any time and from any device, even offline.

Credit Group Italia is accredited by the Bankruptcy Section of the Court of Milan as a judicial and extrajudicial debt collection company.